Do you have a special request for inflight services? With our Special Service, we ensure your request is forwarded to the airline. This way, you make your flight just a little more comfortable.
What can you request with this service?
- Meal preferences
- Dietary requests (such as vegetarian, gluten-free, or halal – if available)
- Special assistance, for example medical help or guidance at the airport
- Frequent flyer details to be added yo your booking
How does it work?
- Request your Special service on this page and mention the service.
- You can submit a request up to 5 days before departure.
- We forward your request directly to the airline, based upon their approval (and fees, if applicable).
- Maximum of 2 requests per booking.
Important to know
- This service is an intermediary service. We handle the request, but the airline decides whether to grant your request.
- Additional fees charged by the airline are not included and will be billed separately.
- The airline may change or cancel your request at any time. In that case, our intermediary fees will not be refunded.
Why choose Special Service?
- You don’t have to arrange anything yourself with the airline
- Easy requests via the link in your booking confirmation
- Support for special wishes or travel needs
Please note: some special requests, such as medical assistance, airport assistance, or dietary requests, may contain sensitive information or health data. Provide only the information necessary to submit the request. If you provide this information to us, you expressly authorize Tix.nl B.V. to process and share this information with the airline, the GDS, the airport, or other involved service provider to the extent necessary to handle your request.